Assistant

Learn how to create, update, and manage AWS Wisdom Assistants using Alchemy Cloud Control.

The Assistant resource lets you create and manage AWS Wisdom Assistants which provide contextual information and insights to support agents in customer interactions.

Minimal Example

Create a basic Wisdom Assistant with required properties and a description:

import AWS from "alchemy/aws/control";

const basicAssistant = await AWS.Wisdom.Assistant("basic-assistant", {
  Type: "CUSTOM",
  Description: "A basic Wisdom Assistant to support customer service agents.",
  Name: "BasicAssistant"
});

Advanced Configuration

Configure an Assistant with server-side encryption and tags for better management:

const advancedAssistant = await AWS.Wisdom.Assistant("advanced-assistant", {
  Type: "CUSTOM",
  Description: "An advanced Wisdom Assistant with encryption.",
  Name: "AdvancedAssistant",
  ServerSideEncryptionConfiguration: {
    KmsKeyId: "arn:aws:kms:us-east-1:123456789012:key/abcd1234-ef56-7890-abcd-ef1234567890",
    EncryptionType: "KMS"
  },
  Tags: [
    { Key: "Environment", Value: "Production" },
    { Key: "Department", Value: "Customer Support" }
  ]
});

Adoption of Existing Resources

Create an Assistant that adopts an existing resource if it already exists, avoiding failure:

const adoptAssistant = await AWS.Wisdom.Assistant("adopt-assistant", {
  Type: "CUSTOM",
  Name: "AdoptableAssistant",
  adopt: true
});

Custom Usage Scenarios

Create an Assistant with specific configurations for a training environment:

const trainingAssistant = await AWS.Wisdom.Assistant("training-assistant", {
  Type: "CUSTOM",
  Description: "A Wisdom Assistant for training purposes.",
  Name: "TrainingAssistant",
  ServerSideEncryptionConfiguration: {
    KmsKeyId: "arn:aws:kms:us-east-1:123456789012:key/abcd1234-ef56-7890-abcd-ef1234567890",
    EncryptionType: "KMS"
  },
  Tags: [
    { Key: "Environment", Value: "Training" },
    { Key: "Purpose", Value: "Agent Training" }
  ]
});