ContactFlowVersion

The ContactFlowVersion resource allows you to manage AWS Connect ContactFlowVersions for defining contact flows in your AWS Connect instance.

Minimal Example

Create a basic ContactFlowVersion with required properties and one optional description.

import AWS from "alchemy/aws/control";

const basicContactFlowVersion = await AWS.Connect.ContactFlowVersion("basicContactFlowVersion", {
  ContactFlowId: "cf-1234567890abcdef", // Replace with your actual Contact Flow ID
  Description: "Basic contact flow version for handling customer inquiries"
});

Advanced Configuration

Configure a ContactFlowVersion with additional properties, adopting an existing resource if necessary.

const advancedContactFlowVersion = await AWS.Connect.ContactFlowVersion("advancedContactFlowVersion", {
  ContactFlowId: "cf-abcdef1234567890", // Replace with your actual Contact Flow ID
  Description: "Advanced contact flow version with enhanced features",
  adopt: true // Adopt existing resource instead of failing if it already exists
});

Versioning and Updates

Create a new version of an existing contact flow to update its configuration.

const updateContactFlowVersion = await AWS.Connect.ContactFlowVersion("updateContactFlowVersion", {
  ContactFlowId: "cf-0987654321fedcba", // Replace with your actual Contact Flow ID
  Description: "Updated version of the contact flow for improved customer experience"
});

Logging and Monitoring

Manage a ContactFlowVersion with logging enabled to track performance and customer interactions.

const loggingContactFlowVersion = await AWS.Connect.ContactFlowVersion("loggingContactFlowVersion", {
  ContactFlowId: "cf-fedcba0987654321", // Replace with your actual Contact Flow ID
  Description: "Contact flow version with logging enabled for monitoring",
  adopt: false // Do not adopt existing resources
});